Privacy Policy

Privacy Policy

Effective Date: March 17, 2026

This Privacy Policy describes how Run Pixels Online Shop collects, uses, and protects your personal information in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

1. Personal Information We Collect

We collect the following personal information when you use our service:

• Account Information: name, email address, and password (encrypted)
• Purchase Information: transaction records and purchased photo history
• Search Data: bib numbers and race events searched on the platform
• Technical Data: IP address, browser type, and usage logs for security and service improvement

2. How We Use Your Information

We use your personal information to:

• Create and manage your account
• Process your photo purchases and provide order history
• Match photos to your bib number or face in search results
• Send transactional emails (order confirmations, receipts)
• Improve the security and functionality of our platform

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing

Under the Data Privacy Act of 2012, we process your data based on:

• Consent: when you create an account or make a purchase
• Contractual necessity: to fulfill your photo purchase orders
• Legitimate interest: for fraud prevention and platform security

4. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide services and comply with legal obligations. Account data is deleted within 30 days of a written deletion request, unless retention is required by law.

5. Your Rights Under RA 10173

As a data subject, you have the right to:

• Be informed about how your data is processed
• Access your personal data held by us
• Correct inaccurate or incomplete data
• Erasure or blocking of your data under certain circumstances
• Object to the processing of your data
• Data portability of your information
• File a complaint with the National Privacy Commission (NPC)

To exercise your rights, contact us through the website's contact page.

6. Cookies

We use essential cookies to maintain your login session and improve your experience. By using our website, you consent to our use of cookies in accordance with this policy.

7. Third-Party Services

We use trusted third-party services for payment processing and cloud storage. These providers are contractually required to maintain the confidentiality and security of your data.

8. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9. Contact Our Data Protection Officer

For privacy-related concerns, requests, or complaints, please contact us through the website's contact page. We aim to respond within 15 business days.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website.